Frequently Asked Questions
John Hossack Funeral Services serves families throughout Albury, Wodonga and the surrounding districts. Over the years, they have expanded to also operate offices in Corryong, Beechworth, and Howlong.. This network of locations means they can assist communities across a wide region of North-East Victoria and Southern New South Wales, while still providing local knowledge and personal care at each location.
John Hossack Funeral Services has been part of the local community for over 55 years.. They are a well-established funeral home with decades of experience helping families. This long history means they have built a reputation for compassionate service and have guided generations of local families through the funeral process.
John Hossack Funeral Services offers comprehensive funeral arrangements tailored to each family’s needs. Their services cover everything from planning and conducting the funeral ceremony (whether a traditional service or a more personalised memorial) to handling all necessary paperwork and permits.. They assist with burial or cremation, coffin selection, transport, and can even accommodate special requests like at-home or private property funerals.The team’s goal is to ensure every funeral is unique and meaningful, reflecting the life being honoured.
The Hume Chapel Cremation Package is an all-inclusive funeral package available through John Hossack Funeral Services in Albury. It includes a service in their modern Hume Chapel with a qualified celebrant, a basic coffin, a floral casket cover, and use of their professional hearse and even a family car if needed. The package also covers important items like a personalised memorial book, a video tribute production, required certificates, cremation fees at their own Avondale Crematorium, and even live streaming or recording of the service. The Hume Chapel Package is designed to provide pricing certainty, at the time of writing it is priced at $10,950 for the complete service and ensures your loved one remains in John Hossack’s care for the entire journey.
No, you do not have to pay up front when pre-arranging a funeral with John Hossack Funeral Services. They emphasise that a pre-planned funeral arrangement does not have to be pre-paid. Many families choose to record their wishes in advance with John Hossack and only pay at the time of need. That said, they do offer options if you wish to set funds aside, for example, through funeral bonds or funeral insurance, but these are entirely optional and based on your preference. (We offer pre-paid funerals as well).
John Hossack Funeral Services is available 24 hours a day, 7 days a week to take your call. Their offices generally operate Monday to Friday during business hours (8:30 am – 5:00 pm, and other times by appointment), but importantly, they have friendly staff on call at all times, day or night. This means if you need urgent assistance, for example, an expected death occurs at home in the middle of the night, you can contact them immediately and they will respond to guide you on what to do next and begin making arrangements.
Absolutely. John Hossack Funeral Services prides itself on helping families create a unique, personal farewell, whether that’s religious, non-religious, or otherwise special. They have a deep understanding that every family and every life is different. If you prefer a civil celebrant to lead a service, or you want to incorporate personal touches, say, a favourite song, a special location for the ceremony, or military honours their team will work with you to make it happen. They focus on “honouring the life of the person you love” in the way that best reflects that individual’s personality and your family’s wishes.
Yes, they do live streaming and recording. In fact, their Hume Chapel is equipped to live-stream services or record them, with digital access to the saved video file after the funeral. This is particularly helpful if some family members or friends cannot attend in person, they can still view the service online in real time or watch it later. Even outside of the Hume Chapel package, John Hossack Funeral Services can generally arrange video streaming at other venues as needed, ensuring everyone can take part in the farewell no matter where they are.
John Hossack Funeral Services is very transparent with pricing. They provide a detailed Funeral Price Guide and will give you a full quote before you commit to anything. For example, as of May 2025, the least expensive option for a direct cremation (no service, no attendance) is listed at $6,561.50, including the compulsory NSW government cremation levy. This would cover the essential elements of a cremation without a formal ceremony. They will also explain all fees (like transfer, mortuary care, coffin choices, etc.) so you understand the costs involved in any arrangement.
Yes, John Hossack Funeral Services is a member of the Australian funeral industry’s professional bodies. They mention that they are part of Funerals Australia (formerly the Australian Funeral Directors Association, AFDA). Being a member means Hossack’s adheres to a strict code of ethics and professional standards, this covers everything from maintaining quality facilities and vehicles to employing properly trained staff and following ethical business practices. For the families who use their services, this membership provides reassurance that John Hossack Funeral Services is committed to a high standard of service and is accountable to a national association’s guidelines.